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Announcement

Help Center>

Official Establishment of the Platform Operations Center

BitNasdaq

Updated at: 13 hours ago

Dear Users, Hello


To further improve the overall operational efficiency of the platform, optimize user service experience, and strengthen market communication and information feedback mechanisms, the platform hereby officially announces that the approved Operations Center has been officially established and is operational effective immediately.


Recently, we have noticed some false statements circulating in the market regarding the platform's operational status, including but not limited to misleading information such as "the platform has ceased operations," "the platform has disappeared," or "it has moved to other projects." In response, the platform solemnly declares:

  1. All current business operations of the platform are proceeding normally and orderly. The system is running stably, user assets are secure, and relevant business plans are being continuously implemented.

  2. Regarding the actions of some individuals or organizations that exploit information asymmetry to spread false information and maliciously guide users to participate in other projects, the platform will continue to monitor the situation and reserves the right to take further measures.

  3. Operations Center Establishment Plan

The establishment of the Operations Center is a crucial component of the platform's overall strategic upgrade, aiming to further strengthen the following core capabilities:

  • User service and issue feedback handling

  • Community operations and market communication

  • Event planning and user incentive mechanisms

  • Unified brand information release

  • Market sentiment monitoring and risk warning

  • Regional market collaborative management

In the future, the Operations Center will serve as a vital communication bridge between the platform and users, ensuring more timely, transparent, and efficient information delivery.

  1. Main Responsibilities of the Operations Center

  2. User Service Support: Continuously collect user opinions and suggestions and quickly respond to user problems and needs during use.

  3. Community and Market Management: Responsible for the daily operation, information synchronization, and market order maintenance of communities in various regions, preventing the spread of false information.

  4. Official Information Release: All important platform notices, event arrangements, system upgrades, and policy adjustments will be officially released through the Operations Center.

  5. Market Risk Monitoring: Continuously monitor and handle malicious rumors, false advertising, and inducements to induce users to participate in other projects.

III. Special Reminder

Users are strongly advised to rely on official platform announcements, official community messages, and official customer service information. Do not believe false information spread through unofficial channels to avoid unnecessary losses.


The platform is committed to long-term stable development and will continue to provide users with safer, more professional, and efficient services.


Thank you for your continued understanding and support!



BNQ Team

April 3, 2026

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